G MASS provided the Bank with a range of services to support its change and transformation programs, including:
The firm's resourcing model reached a total of 14 change professionals, fluctuating with the projects' requirements throughout the year. The model included a range of roles, including project managers, technical specialists, business analysts, and program-level project management office (PMO) support.
We developed a successful partnership whereby a commonly understood standard of skill and quality resource was deployed within key programmes. Our governance model with key stakeholders ensured any developments beyond the project plan were communicated in a timely fashion and easily understood by senior sponsors.
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